Faqs
Frequently Asked Questions
Check out some of our most commonly asked questions about our VR services. If you have any additional queries or further information, feel free to get in touch with our support team.
1. How to get started with your VA service?
Our work process is quite simple to get started with. Simply sign up on our platform, select a pricing plan that suits your needs, and schedule a project discussion with our team. During the discussion, we'll gather information about your business requirements and goals to match you with the right virtual assistant. Once allocated, you can begin assigning tasks and working with your VA through our user-friendly platform.
2. What happens if my virtual assistant is unavailable due to illness or other reasons?
YourDailyTask knows such future scenarios can occur where the VAs will need leaves. So, we have an emergency plan in place with backup virtual assistants who can step in to ensure continuity of service. Rest assured, your tasks will still be completed as scheduled. In case your VA is sick, it is up to you to ask them to take a day off, for which we won't change anything.
3. How do you conduct your cost-charging process for virtual assistant services?
Our cost-charging process depends on your chosen pricing plan for our VA services. We offer both hourly and customized plans. You pay only for the hours worked by your virtual assistant with our hourly plans. Customized plans' pricing is determined based on the specific services and hours agreed upon during project discussion. We keep the entire process transparent so clients won't face any surprises.
4. Are your virtual assistants certified? What qualifications do they have?
Yes, all our VAs are trained professionals with certification to handle remote business tasks. Our platform matches the clients with their VAs according to their qualifications, expertise, and experience level requirements. At YourDailyTask, we have a diverse team with a wide range of skills. However, all our VAs have graduation degrees, and some of them even have higher education degrees. They are able to perform administration tasks, handle social media management tasks, or any specialized assistance for your custom plan.
5. What security measures does your service have in place to protect my business data and information?
YourDailyTask is committed to protecting your business data and information through robust security protocols. Our entire VA outsourcing service procedure is compliant with laws and regulations, so you can trust us to offer reliable service. All your business data and sensitive information are encryption with efficient security protocols. Therefore, no unauthorized party can access our data. Moreover, we sign an NDA with clients and a strict confidentiality agreement with our virtual assistance to offer complete data security.
6. Is it possible to change my plan and service assistance whenever I want?
Yes, we offer our clients the flexibility to change their plans whenever they want. It can be due to scaling a business or limiting their VAs' responsibilities. You can discuss with our team of experts to access the flexibility of upgrading or downgrading your pricing plan and adjust the number of hours allocated to your virtual assistant to better align with your evolving requirements.
Looking For A Virtual Assistant With Experience?
Get in touch with us through a quick call or send a mail to let us know your service requirements. Accordingly, we will guide you to sign up and hire VAs.
